Friday, 18 February 2011

Frontline Roundup on Debt

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“I am hopeful that, especially if we can get Surrey Heath onside, we shall see a substantial increase in clients in 2011” – Charles Bruce, Frontline.

Frontline, the free debt and benefit advise service in Camberley, launched on October 2010. We thought it would be good to have on update on how they have been getting on in the community.

Charles Bruce (one of the advisers at Frontline), “since we launched in autumn last year we have had nine requests for help. These have not been spread evenly over the period. Things started very slowly but are, progressively, picking up pace. “

One case came from a leaflet in a doctors’ surgery, two from Camberley churches, one from the Old Dean advice centre (which is closing at the end of February), one from a Sure Start Centre and, rewardingly, two from recommendations by existing clients.

Frontline volunteers have been busy promoting their service to all four Sure Start Centers in Surrey Heath, and have an appointment with the Manager of Surrey Heath Housing Services. Frontlinelogo24

Charles said “I had a very good reception at three of the Sure Start Centers sadly the fourth just asked for leaflets to be dropped off but couldn’t spare time to speak to me. However, the managers from Bristow and Pine Ridge were very enthusiastic and the manager at Chobham has already introduced one client with, probably, another to follow”.

Dropping of leaflets and sticking up posters has been a useful way of advertising Frontline, but the main opportunity is in sitting in front of people like Sure Start Managers and getting them onside to promote the service.

The future does look bright for Frontline. Charles said “I am hopeful that, especially if we can get Surrey Heath onside, we shall see a substantial increase in clients in 2011.”

For more information on Frontline, and for details of how to contact them, see our previous article.

We believe Frontline offer a really useful service, especially during the current economic times, but we’re interested in your thoughts.

Would you use this service? Do you think is it needed? How can they best get in touch with the people who need them?